Shipping policy
Shipping Policy
Thank you for supporting our small business! Please review our shipping policy below.
Processing Time
Orders are typically processed within 3–7 business days. Processing times may vary during sales, holidays, or high-volume periods.
Shipping Methods
Shipping rates and delivery estimates are calculated at checkout based on your location and selected shipping method.
Local Delivery
Local delivery is available within a 20-mile radius. Customers must be willing to meet halfway when applicable.
If delivery exceeds the 20-mile radius or meeting halfway is not possible, a delivery fee will be charged.
Delivery Date: Local deliveries are typically made on Thursdays in the late afternoon, unless otherwise arranged and confirmed in advance.
Shipping Delays
Once an order has been shipped, we are not responsible for delays caused by the shipping carrier, weather conditions, or other circumstances beyond our control.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to an incorrect or incomplete address provided by the customer.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once marked as delivered by the carrier. If this occurs, please contact the shipping carrier directly for assistance.
Damaged Packages
If your order arrives damaged, please message us within 48 hours of delivery and include clear photos of the damaged item(s) and packaging so we can assist you.
International Shipping
At this time, we do not offer international shipping.
Contact Information
If you have any questions regarding shipping or local delivery, please contact us through the website or our official business page.